Pricing Policy

At Velvet Beauty Co, we are committed to providing transparent and competitive pricing for our valued customers. Our pricing policy adheres to all the guidelines to ensure clarity, fairness, and consistency in our pricing practices. Here are the key principles of our pricing policy:

- Clear and Transparent Pricing: We believe in upfront and transparent pricing that eliminates any hidden fees or surprises for our customers. Our product prices are clearly displayed on our website and in-store, enabling customers to make informed purchasing decisions without confusion or ambiguity.

- Competitive Pricing: We strive to offer competitive pricing that provides value for money to our customers. Our pricing is benchmarked against industry standards and competitor pricing to ensure that our products remain affordable and accessible without compromising on quality.

- Consistency and Fairness: Our pricing policy ensures consistency and fairness across all customer segments. We do not engage in discriminatory pricing practices based on factors such as age, gender, or ethnicity. Every customer is offered the same pricing terms and conditions, fostering trust and loyalty among our diverse customer base.

- Compliance with Guidelines: We strictly adhere to the pricing guidelines outlined by major organisations to maintain compliance with their regulations and requirements. Our pricing practices are regularly reviewed and updated to align with the latest guidelines issued.

- Promotional Pricing: From time to time, we may offer promotional pricing or discounts on select products as part of our marketing initiatives. These promotions are clearly communicated to customers and are subject to specific terms and conditions, including duration and eligibility criteria.

- Customer Support: Our dedicated customer support team is available to assist customers with any pricing-related inquiries or concerns. Whether it's clarifying pricing details, resolving billing issues, or providing assistance with payment options, we are committed to delivering exceptional customer service at every touchpoint.

    At Velvet Beauty Co, we believe that fair and transparent pricing is essential for building trust and fostering long-term relationships with our customers. Our pricing policy reflects our commitment to integrity, honesty, and customer satisfaction, ensuring that every interaction with our brand is a positive and rewarding experience.